Shipping Policy

Last Updated: August 30, 2026

At Nuvara, we work to get your order to you safely and as quickly as possible. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Shipping Methods

We currently offer standard shipping across serviceable locations in India through trusted third-party courier and logistics partners.

The courier used for your order may vary depending on your delivery location, product availability, and logistics partner availability.

At checkout, the available shipping options and any applicable shipping charges will be displayed before you complete your purchase.

2. Order Processing Time

Orders are generally processed and prepared for dispatch within 1–3 business days after successful payment or order confirmation.

Orders placed on weekends or public holidays may begin processing on the next business day.

In certain circumstances, processing may take longer due to high order volumes, product availability, holidays, or other unforeseen circumstances. If there is a significant delay in processing your order, we will make reasonable efforts to keep you informed.

3. Delivery Timeframes

Once your order has been dispatched, estimated delivery times are generally:

• Metro and major cities: 3–6 business days

• Other locations: 5–9 business days

• Remote or difficult-to-service areas: 7–12 business days

These are estimated timeframes and are not guaranteed delivery dates. Actual delivery times may vary depending on your location, courier operations, weather, public holidays, logistics disruptions, and other circumstances beyond our reasonable control.

The estimated delivery timeframe does not include the order-processing period.

4. Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you place your order.

From time to time, Nuvara may offer free shipping promotions or other shipping-related offers. The terms of such offers will be communicated on our website or during checkout.

5. Tracking Your Order

Once your order has been dispatched, we may provide a tracking number or tracking link through the email address or phone number associated with your order.

You can use the tracking information to monitor the status and progress of your shipment.

Please allow some time after dispatch for the courier's tracking information to become active.

6. Delivery Issues and Delays

While we work with reliable delivery partners, delays can occasionally occur due to circumstances outside our control, including:

• Weather conditions

• Public holidays

• Natural disasters

• Transportation or logistics disruptions

• Incorrect or incomplete delivery information

• Remote or hard-to-reach delivery locations

• High courier volumes

• Events or circumstances beyond our reasonable control

If your order appears to be significantly delayed or the tracking information has not changed for an extended period, please contact us at nikhilkedia645@gmail.com with your order number.

We will work with the relevant delivery partner to investigate the issue and provide an appropriate resolution.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including the correct PIN code and contact information.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping charges may apply if the order needs to be re-shipped.

Please contact us as soon as possible if you realize that your delivery information is incorrect.

8. Failed or Returned Deliveries

If a courier partner is unable to deliver an order after the applicable delivery attempts, the package may be returned to us.

If the failed delivery resulted from incorrect information provided by the customer or repeated unavailability to receive the shipment, we may contact you to arrange re-delivery. Additional shipping charges may apply where applicable.

9. Damaged Packages

If your package appears visibly damaged when delivered, please inspect the contents as soon as possible.

If the product itself is damaged, defective, incomplete, or incorrect, contact us at nikhilkedia645@gmail.com as soon as possible and preferably within 48 hours of delivery.

Please provide your order number along with photographs or videos of the product and packaging. We will review the issue and, where appropriate, arrange a replacement, refund, or other suitable resolution in accordance with our Return & Refund Policy.

10. International Shipping

At present, Nuvara ships only within India.

We do not currently offer international shipping. If international shipping becomes available in the future, this policy will be updated with the applicable countries, delivery estimates, shipping charges, customs duties, and other relevant information.

11. Contact Us

If you have questions about your shipment or delivery, please contact us:

Nuvara
Email: nikhilkedia645@gmail.com

Please include your order number whenever contacting us about an order so that we can assist you more quickly.

Thank you for choosing Nuvara. We appreciate your trust and will always do our best to make your shopping and delivery experience smooth and reliable.